PRIVACY POLICY
2. Where This Privacy Policy Applies
4. Why and How We Use Your Data
7. Cross-Border Data Transfers
9. How Long We Retain Your Data
The company responsible for your data (the “data controller”) is: Hyperconnect LLC, 20F, ASEM Tower, 517, Yeongdong-daero, Gangnam-gu, Seoul, Republic of Korea
This Privacy Policy applies to our Enterprise website (https://hce.io/).
It goes without saying, when you send us inquiries or subscribe to our newsletter you provide some information about yourself. Visiting our website also generates some information, such as when you visited.
Data you give us | |
Categories | Description |
Email Data | When you send us an inquiry, you must give us your email address. |
Content Data | When you email us, you may share the content of your inquiry as well as other information such as information about your project. |
Data generated or automatically collected | |
Categories | Description |
Usage Data | Visiting our website generates data about your activity, including how you use it (e.g., when you visited, pages you’ve been seeing, actions taken, information shown to you, referring webpages). |
Technical Data | Visiting our website involves the collection of data from and about the device(s) you use to access our website, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs and identifiers associated with cookies or other technologies that may uniquely identify a device or browser. For more information about cookies, see our Cookie Policy. |
The main reason we process your data is to provide you access to our website and to send you newsletters.
Purposes for processing your data | Grounds for processing your data | Categories of data processed (Those are described in Section 3 of this Policy) |
To enable you to visit our website, incl.:
| Our legitimate interest: It is in our legitimate interest to display and maintain our website |
|
To communicate with you, incl.:
| Consent (where required under applicable law) and otherwise our legitimate interest. It is in our legitimate interest to promote our company |
|
To comply with applicable law, establish, exercise and defend legal claims & rights, incl.:
|
| The categories of data shared will vary based on the specific circumstances surrounding each obligation, compelling interest or dispute |
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
Recipients | Reasons for sharing | Categories of Personal Data |
Service providers/partners | We share data with vendors and partners who help us operate, promote and improve our website. They provide us services such as data hosting and maintenance, analytics, marketing, legal support, and security operations. | The categories may include:
|
Law enforcement authorities | We may disclose your data to: (i) comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) assist in the prevention or detection of crime; (iii) protect the safety of any person; and (iv) establish, exercise or defend legal claims. | The categories of data shared will vary depending on the specific circumstances surrounding the request, but it often can include:
|
In the context of merger and acquisition, with our Affiliates or new owner(s) | We may transfer your data if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control. | The categories of data shared will vary based on the type of corporate transaction. It may include the entire organization data or only a specific subset such as Purchase Data. |
Some third-party service providers and/or affiliates of Hyperconnect that perform functions on behalf of Hyperconnect may have access to personal information necessary to perform functions such as:
Service providers | Entrusted Operations |
Amazon Web Services Inc. | Hosting services and storage |
Google Analytics | Analytics of website visits |
Mailtrack.io | Email campaign analytics |
Salesforce, Inc. | Internal administration |
Cloudflare, Inc. | Content distribution, security, abuse prevention and DNS services |
Your personal information may be transferred abroad to one or more of our vendor as follows:
Service providers | Entrusted Operations | Duration | Data shared | Location |
Amazon Web Services Inc. (aws-korea-privacy@amazon.com) | Hosting services and storage | Retained until the purpose of processing personal information is achieved | Information collected in connection with access to this website | South Korea |
Google Analytics (googlekrsupport@google.com) | Analytics of website visits | USA | ||
Mailtrack.io (gdpr@mai.io) | Email campaign analytics | Email address | Europe | |
Salesforce, Inc. ( privacy@salesforce.com) | Internal administration | Name, Email address, Company Information | USA | |
Cloudflare, Inc. (privacyquestions@cloudflare.com) | Content distribution, security, abuse prevention and DNS services | IP address, browser and operating system related information |
You may object to the international transfer of your personal information by contacting the Company's Privacy Officer and the department in charge. If you refuse to transfer your personal information overseas, your personal information will not be subject to overseas transfer. However, in this case, you may be restricted from viewing our website or receiving our communications that necessarily involves the transfer of personal information overseas.
The sharing of your data laid out in [Section 5] involves cross-border data transfers to the Republic of Korea, Japan, United States of America and other countries that may have different laws about data processing. When we transfer personal data outside of the EEA, the United Kingdom, Switzerland or other countries whose data protection laws have been deemed adequate by the European Commission or other competent governmental bodies, we typically rely on what are called standard contract clauses. These standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data. Contact us for a copy.
You have the right to: (a) request access to your data; (b) request the rectification of your data; (c) request the erasure of your data; (d) withdraw your consent to the processing of your data; (e) request the restriction of processing of your data; and (f) object to the processing of your data.
You can exercise any right that you may have under applicable privacy law and enquire or complain about this privacy policy by contacting us. We will respond to such requests in accordance with applicable data protection law. Keep in mind, we may not be able to accommodate all requests made to us, for instance if we are unable to authenticate you or if the request is unlawful, if it may infringe on the privacy of another member or if it would prevent us from displaying our website or communicating with you. If we cannot accommodate your request, we will promptly inform you accordingly. For your protection and the protection of all of our members, we may ask you for information to verify your identity or authority to act on behalf of a member before we can answer the above requests. We wouldn’t want someone else to get in control of your data!
In certain countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data.
Your rights under this Article may be exercised through an agent, such as your legal representative or a person you designated, and in this case, a legal power of attorney must be submitted.
We keep your personal data only as long as necessary for legitimate business reasons (as laid out in Section 4) and as permitted by applicable law.
When the purpose of processing (incl. collecting) your information has been achieved, note that when Hyperconnect destroys personal information, it takes commercially reasonable and technically feasible measures to ensure that it is not recovered or reproduced. Electronic documents or files containing personal information will be deleted using a method that can prevent its recovery or restoration. Non-electronic documents or files containing personal information will be shredded or incinerated. In cases where personal information is required to be retained beyond the retention and use period in accordance with the provisions of applicable laws, it will be stored or maintained separately from other personal information items to the extent technically possible and commercially reasonable.
Our website is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform.
This policy may change over time. We’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up-to-date. We will notify you before material changes take effect so that you have time to review the changes.
This Privacy Policy applies from 31 May 2024. The previous version, available here , applies until then.
If you have questions about this Privacy Policy, you have different options below:
Online: here
By post: Hyperconnect LLC, 20F, ASEM Tower, 517, Yeongdong-daero, Gangnam-gu, Seoul, Republic of Korea
Data Protection Officer
Name: Sangpil Yoon
Department in charge: Privacy Team
Contact: 070-4406-7277